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CONSUMER DUTY SOLUTIONS SERIES

What does a data-driven regulator expect from you?

Get insider knowledge from former-FCA leaders and Audit & Risk Committee executives as they join Joseph Twigg, CEO, Aveni to speak frankly about the new Consumer Duty data-demands from the FCA and how firms are to prove they're providing good outcomes for customers.

Our panellists:

  • Nicola Anderson, CEO of FinTech Scotland, former FCA
  • Alison Gay, Consultant at the lang cat, former FCA
  • John Gill, Chair of the Audit & Risk committee, Quilter Investment Platform

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Our panellists:

Nicola Anderson
CEO, FinTech Scotland, and former FCA Senior Leader

Nicola landing-1

Nicola has considerable experience in Financial Services and prior to joining FinTech Scotland, was a senior leader at the FCA, where she worked as part of the Retail Banking Supervision senior leadership team.

John Gill
Chair of the Audit & Risk Committee, Quilter Investment Platform

John landing

John is currently Chair of the Audit & Risk Committee for Quilter Investment Platform but spent 31 years with Standard Life in a variety of senior executive and board roles. From 2010 to 2017 he was Chief Risk Officer of Standard Life’s insurance, pensions and savings businesses in UK and Europe. 

Alison Gay
Consultant, the lang cat, and former FCA policy adviser

Alison landing

Alison is a Senior Public Affairs Consultant at the lang cat, the insight research and communications agency for the savings and investment industry.  Before joining the lang cat Alison worked at the FCA as a policy adviser to the statutory Panels.

Our panel covers...

  • The fundamental shift by the FCA from person-centred supervision to data-first
  • The major differences between what currently happens when the FCA requires proof and what will happen now Consumer Duty has landed
  • The kinds of data the FCA might ask for
  • How firms can realistically collect, monitor and analyse that data for regulatory evidence

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Aveni Ltd, 2022